We realize that it is difficult to purchase over the Internet, and we really want you to be happy with purchase .for avoid misunderstanding ,Please contact us first when you have any questions before you press "buy it now" or to bid.
we are not responsible for incorrect sizing choice. So please choose your size carefully.
Your satisfaction is of utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress has been made to your order specifications. Try on your dress as soon as possible without removing the tags, altering, or washing the dress.Please contact us first if there's any fault , we will do our best resolve the question for you.
We give a refund for quality problems or misshipped desses. Please read this policy carefully if you need to return your order. This is our Detailed Standard Return Policy:
NOTE: Please allow 14 business days for us to receive and process your returned merchandise. Please allow as much as two billing cycles for the credit to appear on your credit card statement. We recommend using an insured parcel service (i.e. UPS or EMS) for all returns.
* Size Issues
As all of our dresses are hand-sewn refer to our standard size, the finished gown may vary by approximately 2 cm in either direction of the specified measurements. To ensure that your item will still fit you perfectly, our tailors will adjust size for you if you provide your measurement.
* Color Mismatch
The settings of your computer screen may alter the color of the pictures shown on our website. Slight color mismatches between the color of your item and the color shown on screen may not mean that the item is defective. However, if you are confident that you have received the item in a wrong color, please contact our sales to see if a return or refund is possible.